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Customer Support is vital to us

The answers to many queries may be found on the FAQ (question and answer page) and the ‘How to’ guides available in this section. For more detailed enquiries please contact us. 

Alternatively, you can call your dedicated relationship manager directly.

BFC How to Guides

Helping you understand more about our services

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Lost your password?

Find out how to reset your password

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Fraud Prevention

How to stay one step ahead of the fraudsters

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Providing compliance information

How to stay one step ahead of the fraudsters

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Accessibility Statement

BFC Bank is committed to accessibility. 

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Frequently Asked Questions

You’ve got questions; we’ve got answers

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